Terms and Conditions

Please read these terms carefully before using Survecta's survey platform and reward services.

Last updated: August 2025

1. Acceptance of Terms

Welcome to Survecta. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Survecta regarding your use of our survey platform and reward system. By accessing, browsing, or using Survecta in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our services. Your continued use of Survecta after any modifications to these Terms constitutes your acceptance of such changes.

Important: These Terms may be updated periodically. We will notify users of significant changes via email or platform notifications.

2. Service Description

Survecta operates as a comprehensive survey platform that connects users with market research opportunities while providing a rewarding experience. Our services include:

Core Features:

  • Access to diverse survey opportunities
  • Real-time reward tracking system
  • Personalized user dashboard
  • Secure payment processing
  • Profile and preference management

Additional Services:

  • 24/7 customer support
  • Mobile-responsive platform
  • Data analytics and insights
  • Community features and forums
  • Educational resources

We reserve the right to modify, enhance, suspend, or discontinue any aspect of our services at any time, with or without notice, to improve user experience or comply with legal requirements.

3. Account Registration and Eligibility

Eligibility Requirements

Basic Requirements:

  • Must be at least 18 years of age
  • Must have legal capacity to enter contracts
  • Must provide accurate, complete information
  • Must have a valid email address
  • One account per person permitted

Account Responsibilities:

  • Maintain confidentiality of login credentials
  • Notify us of unauthorized account access
  • Keep profile information current and accurate
  • Comply with all platform rules and guidelines
  • Report suspicious activities promptly

We reserve the right to verify your identity and eligibility at any time. Accounts found to be in violation of these requirements may be suspended or terminated without notice.

4. User Conduct and Prohibited Activities

To maintain a fair and secure environment for all users, you agree to abide by the following conduct guidelines:

Strictly Prohibited:

  • Creating multiple accounts or using automated systems/bots
  • Providing false, misleading, or fraudulent information
  • Attempting to manipulate or exploit the reward system
  • Sharing account credentials with third parties
  • Engaging in any form of harassment or abusive behavior
  • Violating applicable laws, regulations, or third-party rights

Survey Conduct:

  • Provide honest, thoughtful responses
  • Complete surveys in good faith
  • Respect survey time limits and requirements
  • Report technical issues promptly

Platform Usage:

  • Use services for intended purposes only
  • Respect other users' privacy and rights
  • Follow community guidelines and etiquette
  • Report violations or suspicious activity

5. Survey Participation Guidelines

Survey participation is the core of our platform. To ensure quality and fairness, the following guidelines apply:

Qualification Process:

  • Surveys matched based on demographics
  • Pre-screening questions may apply
  • Not all users qualify for every survey
  • Qualification criteria may change

Completion Requirements:

  • Answer all required questions honestly
  • Complete within specified time limits
  • Meet minimum quality standards
  • Submit responses successfully

Quality Assurance: We employ various methods to verify response quality, including attention checks, consistency validation, and response time analysis. Low-quality or fraudulent responses may result in disqualification and account penalties.

6. Rewards System and Payments

Points

Earned per completed survey

Rewards

Cash, gift cards, Bitcoin

Payouts

Multiple payment methods

Reward Terms:

  • Points awarded upon successful survey completion and verification
  • Minimum payout thresholds apply (typically $10-25 depending on method)
  • Payment processing takes 5-10 business days after request
  • Rewards have no cash value outside our platform ecosystem
  • Point values and reward options subject to change with notice
  • Fraudulent activity results in immediate reward forfeiture
  • Unclaimed rewards may expire after 12 months of inactivity

Tax Responsibility: Users are solely responsible for any tax obligations related to rewards received. We may issue tax forms as required by law for rewards exceeding certain thresholds.

7. Privacy and Data Protection

Your privacy and data security are fundamental to our operations. By using Survecta, you acknowledge and consent to our data practices as outlined below and in our comprehensive Privacy Policy.

Data We Collect:

  • Account registration information
  • Survey responses and feedback
  • Platform usage and interaction data
  • Device and technical information
  • Communication preferences

How We Use Data:

  • Provide and improve our services
  • Match you with relevant surveys
  • Process rewards and payments
  • Communicate important updates
  • Ensure platform security and integrity

Data Protection: We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. Please review our Privacy Policy for detailed information about our data handling practices.

8. Intellectual Property Rights

All content, features, functionality, and materials available through Survecta, including but not limited to text, graphics, logos, images, software, and design elements, are owned by Survecta or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws.

Our Rights:

  • Platform design and functionality
  • Survecta brand and trademarks
  • Proprietary algorithms and systems
  • Content and educational materials

Your Rights:

  • Limited license to use our platform
  • Ownership of your survey responses
  • Right to delete your account and data
  • Access to your personal information

9. Platform Availability and Maintenance

While we strive to maintain continuous service availability, Survecta may experience downtime for maintenance, updates, or unforeseen technical issues. We do not guarantee uninterrupted access to our platform.

  • Scheduled maintenance will be announced in advance when possible
  • Emergency maintenance may occur without prior notice
  • Service interruptions do not entitle users to compensation
  • We reserve the right to modify platform features and functionality

10. Disclaimers and Warranties

Survecta is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Uninterrupted, timely, secure, or error-free service
  • Accuracy, reliability, or completeness of information
  • Security of data transmission or storage
  • Availability of surveys or earning opportunities

11. Limitation of Liability

To the maximum extent permitted by law, Survecta shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for all claims arising from or relating to these Terms or your use of Survecta shall not exceed the total amount of rewards earned in your account during the 12 months preceding the claim.

12. Account Termination

Either party may terminate this agreement at any time. We reserve the right to suspend or terminate your account immediately, with or without cause or notice, for violations of these Terms or other reasons we deem appropriate.

Upon Termination:

  • Your access to Survecta will be immediately revoked
  • Earned but unpaid rewards may be forfeited
  • Your account data will be handled per our Privacy Policy
  • These Terms will remain in effect for applicable provisions

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of Survecta shall be resolved through binding arbitration.

You agree to waive your right to participate in class action lawsuits or class-wide arbitration against Survecta.

14. Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please don't hesitate to contact us:

Address:Survecta, Port Harcourt, Nigeria
Phone:+234-(Survecta)

Ready to Start Earning Rewards?

By creating an account, you agree to these Terms and Conditions. Join thousands of users who are already earning rewards through our survey platform.